Please find the JDs for HP/Technical Support and DB/Process associate profile and do let me know if you can help us for the same.
Name of the Company
Magna Infotech Limited. (a division of Quess Corp Limited)
Correspondence Address
Contact Details:/Email ID :
9716222286
hrmprofessional67@gmail.com
No. of Requirement (s) or No. Job Opening(s) : 70
Designation - Technical Support Engineer – L1
Location(s) : Bangalore
Functional Area : International Global Support
Compensation (CTC) : INR 192,000 Per Annum
Education & Eligibility Criteria : BE/BTech/ MCA/ B.Sc/ B.Com/ BA/ BBA / BCA/ BBM
Job Description or Role Brief:
Troubleshooting Hardware/Networking/OS related queries of our Global Customers over phone which involves working in different time zones ,
Take calls from Global customers and initiate the right response, positively and professionally,
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
Will support clients in the US and UK region.
Assist on the queries of Clients IT/Software products and give resolution within the given SLA.
Should be willing to work for 24/7 (Rotational) environment.
Should be able to join on immediate basis.
Only Male candidates preferred
Desired Candidate profile
Must have sound understanding of Technical skills
Must have excellent Written & Verbal communication skills
Must know basics of Computer Applications
Should be willing to work for 24/7 (Rotational) environment
Should be able to join on immediate basis
Name of the Company
Magna Infotech Limited. (a division of Quess Corp Limited)
Correspondence Address
Contact Details:/Email ID :
9716222286
hrmprofessional67@gmail.com
No. of Requirement (s) or No. Job Opening(s) : 70
Designation - Technical Support Engineer – L1
Location(s) : Bangalore
Functional Area : International Global Support
Compensation (CTC) : INR 192,000 Per Annum
Education & Eligibility Criteria : BE/BTech/ MCA/ B.Sc/ B.Com/ BA/ BBA / BCA/ BBM
Job Description or Role Brief:
Troubleshooting Hardware/Networking/OS related queries of our Global Customers over phone which involves working in different time zones ,
Take calls from Global customers and initiate the right response, positively and professionally,
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
Will support clients in the US and UK region.
Assist on the queries of Clients IT/Software products and give resolution within the given SLA.
Should be willing to work for 24/7 (Rotational) environment.
Should be able to join on immediate basis.
Only Male candidates preferred
Desired Candidate profile
Must have sound understanding of Technical skills
Must have excellent Written & Verbal communication skills
Must know basics of Computer Applications
Should be willing to work for 24/7 (Rotational) environment
Should be able to join on immediate basis
