Wednesday, 29 August 2012

Freshers Job in indore

Hi Mayank

We are looking for freshers with very good English communication skills who will be responsible for customer support (Foreign customers) and part time Online Marketing Initiatives.

Designation: CSR
Job Location: Indore
Experience: 0-1 Year
Salary: As per industry norms

Roles and Responsibilities:
• Support customers via phone, mails Responsible for resolution of issues faced by the customers.
• Identify opportunities for sales (where applicable) and offer the right solutions to the customers.
• Quickly and accurately perform multitasks like talking, listening, documenting information, seeking information and problem solving.
• Work effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations.
• Identifying leads from internet (US and other foreign clients) and approaching them through emails/calls.
• Work cooperatively with developers and marketing team to learn and document detailed aspects of existing
• and new product / project features.
• Lead and develop the online Customer Relationship Management (CRM) initiatives and social media strategy keeping with the brand vision.
• Online marketing, email marketing.
• Content Writing.

Required Qualification:
• Minimum Educational Qualification รข€“ Graduate/under graduate in any Stream.
• Excellent Verbal / Written Communication skills.
• Flexibility with Rotational and Night Shifts.
• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• A good team player with desire to learn, perform and grow.
• Typing speed of at least 35 words per minute.
• Strong knowledge of MS Office.
• Basic technical awareness is a plus but not a requirement.

Interested candidates can send across resume to hr@raveinfosys.com.

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