Company Name: Genpact
Designation: Voice Associate - Walk In Interview - 150 Opening(s)
Job Description:
Responsible for dealing with customer calls as per the SLAs
outlined by the client.
The right candidate should have strong customer service
focu with the ability to empathize witht the customer and
prioritising customer needs.
Freshers can apply .
Candidates with prior experiene in US / UK voice processes
shall be preferred.
Keywords: Collections, Voice, BPO, Sales
Company Profile:
Genpact is a global leader in business process and technology
management. Our entire organization of over 43,300+ employees
is focused on process and engaged in improving client processes
and driving business impact. We look at process as a science and
our proprietary Smart Enterprise Processes (SEPSM) employs a
scientific, highly granular approach to managing business processes.
Genpact couples its deep process knowledge, insights and best
practices with focused IT capabilities, targeted analytics and
pragmatic reengineering to deliver a comprehensive solution. Our
broad portfolio consists of both enterprise G&A and industry-specific
services. In every area, we go from meeting simple transactional
needs to providing process management capabilities, where complex
decision making and keen judgment are required. Services are s
eamlessly delivered from a global network of centers in 13 countries
to meet a client’s business objectives, cultural and language needs,
and cost reduction strategy.
Desired Profile:
Walk-in Interviews:
Date : July 2nd
Time : 11am to 4 pm
Must:
One copy of updated resume
One passport size photograph
One photo-identity proof
* 6 months – 3 yrs experience in Voice based process
(inbound customer service / query resolution or outbound
collections / customer service) interacting with US residents.
Freshers can also apply
* Should possess excellent Oral Communication Skills
* Should have work Experience using MS Office (Word, Excel)
* Should posses excellent composition & writing Skills
Experience: 0 - 3 Years
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Compensation: Rupees 1,00,000 - 1,50,000
Location: Delhi/NCR
Contact: GENPACT
APPLY NOW
Designation: Voice Associate - Walk In Interview - 150 Opening(s)
Job Description:
Responsible for dealing with customer calls as per the SLAs
outlined by the client.
The right candidate should have strong customer service
focu with the ability to empathize witht the customer and
prioritising customer needs.
Freshers can apply .
Candidates with prior experiene in US / UK voice processes
shall be preferred.
Keywords: Collections, Voice, BPO, Sales
Company Profile:
Genpact is a global leader in business process and technology
management. Our entire organization of over 43,300+ employees
is focused on process and engaged in improving client processes
and driving business impact. We look at process as a science and
our proprietary Smart Enterprise Processes (SEPSM) employs a
scientific, highly granular approach to managing business processes.
Genpact couples its deep process knowledge, insights and best
practices with focused IT capabilities, targeted analytics and
pragmatic reengineering to deliver a comprehensive solution. Our
broad portfolio consists of both enterprise G&A and industry-specific
services. In every area, we go from meeting simple transactional
needs to providing process management capabilities, where complex
decision making and keen judgment are required. Services are s
eamlessly delivered from a global network of centers in 13 countries
to meet a client’s business objectives, cultural and language needs,
and cost reduction strategy.
Desired Profile:
Walk-in Interviews:
Date : July 2nd
Time : 11am to 4 pm
Must:
One copy of updated resume
One passport size photograph
One photo-identity proof
* 6 months – 3 yrs experience in Voice based process
(inbound customer service / query resolution or outbound
collections / customer service) interacting with US residents.
Freshers can also apply
* Should possess excellent Oral Communication Skills
* Should have work Experience using MS Office (Word, Excel)
* Should posses excellent composition & writing Skills
Experience: 0 - 3 Years
Role: Associate/Sr. Associate -(NonTechnical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Compensation: Rupees 1,00,000 - 1,50,000
Location: Delhi/NCR
Contact: GENPACT
APPLY NOW
