Involves front end customer interaction.
Ensure delightful services by providing First time resolution.
Preparing basic MIS
Co-ordination with different departments for customer complaints.
Spotting key opportunity areas to ensure delight for the customers.
Ensure maximum retention.
Irate customer handling..
Adhere to productivity norms.
Experience: 0 – 5 Years
Job Location: Chennai , Tamil Nadu
Address of the Organization :
Aircel Cellular ltd,
No-769, Anna Salai ,
5th Floor Spencer Plaza
Chennai -2
Company profile:
Dishnet Wireless Ltd, part of Aircel group is into GSM Services in North & Eastern States of the country, Enterprise Services in The Aircel Group is a joint venture between Maxis Communications Berhad of Malaysia and Apollo Hospital Enterprise Ltd of India, with Maxis Communications holding a majority stake of 74%.
Aircel commenced operations in 1999 and became the leading mobile operator in Tamil Nadu within 18 months. In December 2003, it launched commercially in Chennai and quickly established itself as a market leader – a position it has held since.Aircel is currently operational in 23 telecom circles of India.
Mail ur CV to:
sridhar.kulasekaran@aircel.co.in
Ensure delightful services by providing First time resolution.
Preparing basic MIS
Co-ordination with different departments for customer complaints.
Spotting key opportunity areas to ensure delight for the customers.
Ensure maximum retention.
Irate customer handling..
Adhere to productivity norms.
Experience: 0 – 5 Years
Job Location: Chennai , Tamil Nadu
Address of the Organization :
Aircel Cellular ltd,
No-769, Anna Salai ,
5th Floor Spencer Plaza
Chennai -2
Company profile:
Dishnet Wireless Ltd, part of Aircel group is into GSM Services in North & Eastern States of the country, Enterprise Services in The Aircel Group is a joint venture between Maxis Communications Berhad of Malaysia and Apollo Hospital Enterprise Ltd of India, with Maxis Communications holding a majority stake of 74%.
Aircel commenced operations in 1999 and became the leading mobile operator in Tamil Nadu within 18 months. In December 2003, it launched commercially in Chennai and quickly established itself as a market leader – a position it has held since.Aircel is currently operational in 23 telecom circles of India.
Mail ur CV to:
sridhar.kulasekaran@aircel.co.in
